Frequently Asked Questions

Checkster is a web-based checklist templating tool that allows businesses to convert existing paper-based processes into digitally traceable equivalents. It works by providing an intuitive drag-and-drop interface where you can create custom checklist templates, assign them to users or positions, and track completion digitally in real-time.

No technical expertise is required! Checkster is designed with a user-friendly drag-and-drop interface that makes creating and managing checklists simple for anyone. If you can use a paper checklist, you can use Checkster. We provide comprehensive onboarding, tutorials, and ongoing support to ensure you get the most out of our platform.

Our 14-day free trial includes full access to all features, unlimited checklist creation and usage, the ability to add up to your plan's user limit, dedicated onboarding support, and access to our complete knowledge base and tutorials. Sign up now to get started!

Yes, you can upgrade or downgrade your plan at any time. You can manage your subscription directly from your account dashboard.

Checkster offers a drag-and-drop workflow builder, user and position-based assignments, step-by-step task management, anonymous assignment options, data validation, location capture, recurring schedule automation, image and file uploads, comprehensive export and reporting capabilities, and white label/company branding options. We're also developing an AI-powered checklist templater to be released soon.

Absolutely! Checkster is specifically designed to help you digitize your existing paper-based processes. You can easily recreate your paper checklists using our drag-and-drop builder, adding digital enhancements like photo capture, location tracking, and automatic validation. We're developing an AI-powered templater that will automate this conversion process even further.

We offer email support for all plans, with response times typically within 24 hours. All plans include access to our comprehensive knowledge base with step-by-step guides, video tutorials, and best practices for creating effective digital checklists.

After signing up, you'll go through a guided onboarding process that walks you through creating your first checklist template, adding team members, and setting up assignments. Most teams are up and running within hours. For larger organizations or complex workflows, please contact our support team for dedicated implementation assistance.

We take security seriously. Checkster uses enterprise-grade security including AES-256 encryption for data at rest and in transit, regular security audits and penetration testing, secure cloud infrastructure with 99.9% uptime, role-based access controls, and comprehensive audit trails.

Data is stored in secure, geographically distributed data centers. You can choose your preferred data region during setup. We maintain backups across multiple locations and ensure compliance with local data protection regulations.